Splendide washer dryer troubleshooting

Splendide 2000 combo washer dryer troubleshooting

OperationPossible CauseWhat to do
The washer does not startThere is no power.Check that the plug has been correctly inserted into the socket and that there is electricity to the plug. Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.
Door is open.Close the door.
The Delay Start has been programmed Move the program selector knob (A) to one of the Reset positions to cancel the program. Then reset the controls without setting the delay start.
Water supply is turned off or the supply hoses are kinked.Turn both hot and cold faucets fully ON. Make sure hoses are not kinked or pinched.
The machine continuously fills and drains waterWall drainage system doesn't have a breather pipe.Make sure that the wall drainage system has a breather pipe. If you live on an upper floor of your building, there may be a problem with your drain trap. To solve this problem, a special valve must be installed.
Drain hose is positioned too low causing siphoning Check that the standpipe is at least 25" high and not more than 34" high. Make sure that no more than 6" of drain hose is inserted into the standpipe. If the problem still persists after these checks, turn the water supply OFF and call for assistance.
Water does not enter the washerHose is not connected correctly to the tap Make sure the hoses are connected properly to the tap.
Water supply is not adequateCheck water pressure. The water heater may be malfunctioning. Water may be being used elsewhere in your home. Make sure that the hot and cold water inlet faucets are turned fully ON.
Water inlet hoses are kinked or clogged.Free the inlet hoses of any kinks and clear them of any clogs. If the water is very calcareous, or if work has recently been carried out on the water piping, the tap filter could be clogged with particles and debris.
The program selector knob keeps turningThe machine needs to be Reset.Wait a few minutes for the drain pump to empty the tub, switch the washer-dryer OFF. Select one of the Reset positions on the knob, then switch it back ON. If the knob continues to turn, call for assistance.
The washer- dryer doesn't drain or spinThe selected program incorporates a manual draining command The drain pump is clogged When using the Easy Iron function without presetting a drying program, the machine will stop and wait for your command to drain. Simply press the Easy Iron button again and the machine will drain.
The drain hose is kinked or clogged.Turn the water supply OFF, unplug the washer-dryer and follow the When Needed, Check the Pump instructions to unclog the pump.
Make sure that the drain hose is not squashed or kinked. The drain hose should be as straight as possible. Check that nothing is blocking the water flow.
The washer produces too much foamThe detergent used is not suitable for washing machines.Check that the detergent you are using is labeled "For Machine Wash" or "Hand and Machine Wash" or any similar wording.
Too much detergent or softener is being used Make sure that you are using only 1-2 tablespoons of low-sudsing powdered detergent (or liquid equiv.) and 1-2 tbsp. of softener per wash load.
Excessive vibration during the spin cycleThe transit screws and spacers are still installed Make sure that the transit screws and spacers are removed.
The washer-dryer is not leveled correctly The level of the washer-dryer should be checked periodically. Adjust the feet and check the machine with a level.
Overloading Make sure the drum is not overloaded.
The washer-dryer leaks The inlet hose is not properly attached Turn off the water supply, unplug the appliance. Make sure the machine is resting level on a level surface.
The machine is not level Remove the dispenser drawer and wash it under tap water to remove any detergent residue that has built up.
The detergent dispenser is obstructed Turn off the water supply, unplug the appliance, and position the drain hose correctly.
The drain hose is not positioned properly Follow the "When Needed, Check the Pump" directions to remove any debris from the pumps pre-chamber.
The drain pump is obstmcted
The dryer does not startThere is no power.Check that the plug has been correctly inserted into the socket and that there is electricity to the plug. Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.
The door is open.Close the door.
The Delay Start has been programmed Move the program selector knob (A) to one of the Reset positions to cancel the program. Then reset the controls without setting the delay start.
Water supply turned off, kinked.Turn both hot and cold faucets fully ON. Make sure hoses are not kinked or pinched.
The controls are not set properly Make sure that the program selector knob (A) is set to a Dry position and that the Dry Time knob (C) is set to your desired dry time.
The dryer does not dry properlyEnd of drain hose is under water.Make sure that the drain hose is positioned properly
The drain pump is obstructed. Follow the "When Needed, Check the Pump" directions to remove any debris from the pumps pre-chamber.
The drum has been overloaded Correctly choose the size of loading of linen in drying.
The cold water tap is turned OFF.Turn the cold water tap ON. Cold water is essential to your machine's condensing drying process.
Dryer performance has decreased over timeContinual oversudsing from using too much/wrong kind of laundry aids Always use the correct amount of fabric softener and low-sudsing detergent. Over time, continual over-sudsing can clog up the condensing chamber and fan blower with lint particles and reduce drying efficiency. NOTE: The interior of the machine should be cleaned periodically by a qualified service technician.
Lint or residue on clothingWashing is too long. Detergent not dissolving. Overloading Excess wash time may create lint. Select a shorter wash cycle
Try a liquid detergent and/or use a warmer temperature setting.
Make sure the drum is not overloaded. For wash loads, you should be able to close the door easily; items should not be tightly packed.

Splendide WD2100XC washer dryer troubleshooting

ProblemPossible Causes / Solution
The washer-dryer won't start.• There is no power.
• The appliance is not plugged into a socket, or not enough to make contact.
• There has been a power failure.
• The appliance door is not shut properly.
• The START button has not been pressed. (Note: It should be held a minimum of one second.)
• The water tap is not turned on or supply hoses are kinked.
The washer-dryer does not fill with water.• The water inlet hose is not connected to the tap.
• The hose is kinked.
• The water tap is not turned ON.
• The water pressure is insufficient.
• The START button has not been pressed.
The washer-dryer continuously fills and empties with water.• The drain hose is too low or too far into the standpipe.
• The wall drainage system doesn't have an air break.
The washer-dryer does not drain or spin.• Some programs have a slower final spin to take best care of the fabrics
• The drain hose is kinked.
• Check the pump pre-chamber
• Remove the drain hose from the standpipe or under-sink trap and check for blockages, ensuring that the water can drain freely away from the machine.
The washer-dryer vibrates too much during the spin cycle.• The Transit Screws are still in place. Remove the screws
• Verify the washer is resting on a solid, level surface.
• The drum is overloaded.
• The washer-dryer is not level
• The washer-dryer is too close to cabinets or adjacent walls.
The washer-dryer leaks.• The water inlet hose is not screwed on correctly
• The washer is not level.
• The drain pump or drain hose is obstructed.
• The detergent dispenser is obstructe.
• The drain hose is not secured properly.
FAULT CODES: The DOOR LOCK LED flashes rapidly at the same time as at least one other LEDThe unit has entered diagnostic mode and there may be a problem.
1. Unplug the unit, or turn off the circuit breaker to the unit for a minimum of 40 seconds.
2. Plug the unit back in, and switch the machine back ON.
3. If the unit still enters the diagnostic mode, please record which lights are flashing, as well as the model and serial number of your machine.
4. Call Splendide Technical Support.
There is too much foam.• The detergent is not suitable for washing machines (it should be labeled "For washing machines" or "hand and machine wash," or the like).
• Too much detergent or softener being used.
The dryer does not start.• The appliance is not plugged into the socket, or not enough to make contact.
• There has been a power failure.
• The appliance door is not shut properly.
• The DRY TIME Knob is on the 'OFF' setting.
Poor drying performance• The drum is overloaded.
• The exhaust hose is obstructed.
Wrinkling• Incorrect sorting.
• The drum is overloaded.
• Incorrect wash cycle
• Clothes matted to the drum after spin.

Splendide WD802M washer dryer troubleshooting

ProblemTesting Procedure
WON'T POWER UP1. Check the line voltage for blown fuses.
2. Check for voltage going to the washer-dryer.
3. Before continuing, unplug the unit.
4. Check continuity of line cord and line filter.
5. Check the Door Switch
WON'T START CYCLE1. Verily that the door is closed.
2. Verify there is water entering the Hot and Cold Valves.
3. Check the Door Switch
4. Remove the washer-dryer top and check the wire harness connections from the power cord
WON'T COMPLETECYCLE1. Check COLD water to inlet valve.
2. Check for kinked COLD water hose.
WON'TDISPENSELAUNDRY AIDS1. Verify the unit is level
2. Verify the Dispenser Drawer is not clogged with detergent.
3. Check water connections to the unit. Check for plugged water valve screen.
4. Remove the top and check water connections within the unit.
5. Check the Wash Timer
WON'T FILL1. Check installation.
2. Check inlet valves. Verify there is water entering the Hot and Cold Valves.
3. Check water connections to the unit. Check for plugged water valve screen.
4. Remove the top and check water connections within the unit.
5. Check the Door Switch
WON'T FILL1. Check installation.
2. Check inlet valves. Verify there is water entering the Hot and Cold Valves.
3. Check water connections to the unit. Check for plugged water valve screen.
4. Remove the top and check water connections within the unit.
5. Check the Door Switch
OVERFILLS1. Verify the unit is level
2. Check Pump Drain system - this could indicate a failure to drain
3. Check the Pressure Switch
4. Check Pressure Switch hose for holes, cut marks, etc.
DRUM ROTATESDURING SPIN ANDDRY CYCLES, BUTNOT DURING WASH1. Replacing the Wire Connectors on the Pressure Switch
2. Check the Pressure Switch
DRUM WON'T ROTATE1. Remove the washer-dryer back and check the Drive Belt
2. Check the Module Board
3. Test the Main Motor
WON'T DRAIN1. Remove the washer-dryer back and check the Drain Pump
2. Check that the Lint Filter is clear of foreign objects
2. Check that the Drain Hose is clear of foreign objects
MACHINE VIBRATES1. Verify the Transit Bolts/Spacers have been removed
2. Check the Installation
3. Check the Leveling Feet
4. Check for a weak floor. DO NOT install on carpet.
INCORRECT WATERTEMPERATURE1. Check that the Inlet Hoses are connected properly
2. Remove the washer-dryer top and check the wiring to the Water Temperature Selector and the Wash Timer
WON'T DRY1. Check controls
2. Verify that the drum is not overloaded. Dryer load size should not exceed 6-8 pounds.