Samsung washer dryer troubleshooting

Samsung DC68-02040A-01 washer dryer troubleshooting

ProblemSolution
Washing machine won’t workIs the water tap opened?
Is the washer plugged in?
Is the power cut off?
Water dose not drainIs the drain hose down?(No pump)
Is the drain hose frozen?
Is the drain hose clogged?
If the water dose not drain in 15 minutes, a buzzer will sound, and the remaining time indicator will show “5E".
Water is not suppliedIs the water tap opened?
Is the water cut off?
Is the water supply hose or hose connection clogged?
Is the water tap frozen?
If water is not supplied in 1 hour, a buzzer will sound, and the remain indicator will show “4E".
Spinning does not workIs the laundry spread out evenly in the washer?
In the washer set on a sturdy flat surface?
If the drain hose and spin basket are frozen, do as followsAdd hot water to the frozen water tap and remove the drain hose. Soak into hot water
Pour hot water into the spin basket for about 10 minutes.
Put a hot water towel on the drain hose connector
If the drain hose defrosts, connect again and check for proper water draining
The water drains out immediatelyThe drain is clogged with coins or pins. The drain hose is hung over the drain hose hook. Half fill the spin basket with water and try for spinning again
The power is cut off.Is the electric voltage normal?
Is the washer plugged in? Plug in the electric cord.
Is the drain hose down? Put the drain hose down.
Is the drain hose folded? Unfold the drain hose.
Is the drain hose outlet clogged? Remove the waste cleanly.
Washing machine won’t work.Is the washer lid open?
Is the Hold button on?
Is enough water filled to the water level?
If the water pressure is low, it takes a long time to start washing.
Is the faucet closed? Open the faucet to supply water.

Samsung Silvercare series washer dryer error codes

Code SymbolMeaningSolution
dcUnbalanced load prevented your Washer from spinning.Redistribute the load, press the Cycle Selector dial.
dLDoor is unlocked when Washer is running.Press the Power button to turn off your Washer, then restart the cycle. If the code reappears, call for service. See below.
D5Door is open when Washer is running.Close the door tightly and restart the cycle. If the code reappears, call for service. See below.
FLYour Washer failed to lock the door.Close the door tightly and restart the cycle. If the code reappears, call for service. See below.
HLWater temperature control problem. (Heater Control problem)Call for service. See below.
LEYour Washer has tried to fill but has not reached the proper water level.Call for service. See below.
L0The door will not unlock.Make sure the door is firmly closed. Push the Power button to turn off your Washer, then turn it on again. If the code reappears, call for service. See below.
E3Motor not running properly.Restart the cycle pressing the Cycle Selector dial. If the code reappears, call for service. See below.
ndYour washer is not draining. But it can light up when the unit senses a brief restriction while draining.Before calling for service, check the following.
1) Turn off the unit and turn it on again.
2) Select the Spin Only
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
PFElectric service was lost when Washer was running.Restart the cycle by pressing the Cycle Selector dial.
OEA fault is detected in the water level sensor.Call for service
E2Jammed Key.Call for service
bEMotor speed sensor problem.Restart the cycle. If the code reappears, call for service, see below
tETemperature sensor problem.Restart the cycle. If the code reappears, call for service, see below
2EHigh/Low voltage detected.Restart the cycle. If the code reappears, call for service, see below
8EVibration sensor problem.Restart the cycle. If the code reappears, call for service, see below
SUdSToo much SUdS is detected during the washing session. And, the unit is put on hold until the suds get reduced. Then, it will go back to the operation. When it finishes washing, End and SUdS codes will blink in turn.To prevent it, cut down on detergents.

Samsung Silvercare series washer dryer troubleshooting

Problem Solution
will not start.• Make sure door is firmly closed.
• Make sure your Washer is plugged in.
• Make sure the water source faucets are turned on.
• Make sure to press the Cycle Selector dial to start your Washer.
• Make sure the Child Lock is not activated; see page C4.
• Before your Washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
has no water or not enough water..• Turn both faucets on fully.
• Make sure the door is tightly closed.
• Make sure your Washer is plugged in.
• Check fuse or reset circuit breaker.
• Press the Cycle Selector dial to start your Washer.
• Straighten water inlet hoses.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• Open and close the door, then press the Cycle Selector dial.
has detergent remains in the automatic dispenser after the wash cycle is complete.• Make sure your Washer is running with sufficient water pressure.
• Make sure the Detergent Selector dial is in the upper position when using granular detergent
vibrates or is too noisy.• Make sure your Washer is set on a level surface. If the surface is not level, adjust your Washer feet to level the appliance.
• Make sure that the shipping bolts are removed.
• Make sure your Washer is not touching any other object.
• Make sure the laundry load is balanced.
stops• Plug cord into live electrical outlet
• Check fuse or reset circuit breaker.
• Close door and press the Cycle Selector dial to start your Washer. For your safety, your Washer will not tumble or spin unless the door is closed.
• Before your Washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and it may start
• Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically.
fills with the wrong temperature water.• Turn both faucets on fully.
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct faucets. Flush water lines.
• Check the water heater. It should be set to deliver a minimum 120° F (49° C) hot water at the tap. Also check water heater capacity and recovery rate.
• Disconnect hoses and dean screens. Hose filter screens may be plugged.
• As your Washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.
• While your Washer is filling, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature as your Washer determines the temperature of the water.
won't tumble.• Check fuse or reset circuit breaker.
• Close the door and press the Cycle Selector dial. For your safety, your Washer will not tumble or spin unless the door is closed.
door locked shut or will not open.• Press the Cycle Selector dial to stop your Washer.
• Your Washer door will remain locked during the heating portion of tht Sanitize Cycle
• It may take a few moments for the door lock mechanism to disengage
does not drain and/or spin.• Check fuse or reset circuit breaker.
• Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
• Close the door and press the Cycle Selector dial. For your safety, your Washer will not tumble or spin unless the door is closed.
load is too wet at the end of the cycle.• Use the High or Extra High spin speed.
• Use high efficiency detergent to reduce over-sudsing.
• Load is too small. Very small loads (one or two items) may become unbalanced and not spin out completely.
leaks water.• Make sure door is firmly closed.
• Make sure hose connections are tight
• Make sure end of drain hose is correctly inserted and secured to drain facility.
• Avoid overloading.
• Use high efficiency detergent to prevent over-sudsing.
has excessive suds.• Use high efficiency detergent to prevent over-sudsing.
• Reduce detergent amount for soft water, small or lightly soiled loads.
• Non-HE detergent is NOT recommended.

Samsung WF-B105N(VCS) washer dryer troubleshooting

ProblemSolution
The washing machine will not start• Make sure the door is firmly closed.
• Make sure the washing machine is plugged in.
• Make sure the water source faucet is turned on.
• Make sure to press the Start/Pause button.
No water or insufficient water supply• Make sure the water source faucet is turned on.
• Make sure the water source hose is not frozen.
• Make sure the water intake hose is not bent.
• Make sure the filter on the water intake hose is not clogged.
Detergent remains in the detergent drawer after the wash program is complete• Make sure the washing machine is running with sufficient water pressure.
• Put the detergents in the inner parts of the detergent drawer(away from the outside edges).
Washing machine vibrates or is too noisy• Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance.
• Make sure that the shipping bolts are removed.
• Make sure the washing machine is not touching any other object.
• Make sure the laundry load is balanced.
The washing machine does not drain and/or spin• Make sure the drain hose is not squashed or bent.
• Make sure the debris filter is not clogged
The Door does not open• The door will not open until 3 minutes after the machine stops or the power turns off.