LG washer dryer combo troubleshooting

LG F4J6 series washer dryer combo troubleshooting

SymptomsReasonSolution
Rattling and clanking noiseForeign objects such as coins or safety pins may be in drum or pump.• Check all pockets to make sure that they are empty. Items such as dips, matches, pens, coins, and keys can damage both your washer and your dothes.
• Close zippers, hooks, and drawstrings to prevent these items from snagging or tangling on other clothes.
Thumping soundHeavy wash loads may produce a thumping sound. This is usually normal.• If sound continues, washing machine is probably out of balance. Stop and redistribute wash load.
Vibrating noiseHave all the transit bolts and tub support been removed?• If not removed during installation
Are all the feet resting firmly on the ground?• Check that the appliance is perfectly level (Use a spirit level).
Water leaksSupply hoses or drain hose are loose at tap or washing machine.• Check and tighten hose connections.
House drain pipes are clogged.• Unclog drain pipe. Contact plumber if necessary.
OversudsingToo much detergent or unsuitable detergent may cause excessive foaming which may result in water leaks.• Make sure that the suggested amount of detergent is used per the manufacturer's recommendations.
Water does not enter washing machine or it enters slowlyWater supply is not adequate in that location.• Check another tap in the house.
Water supply tap is not completely open.• Fully open tap.
Water supply hose(s) are kinked.• Straighten hose.
The filter of the supply hose(s) clogged.• Check the filter of the supply hose.
Water in the washing machine does not drain or drains slowlyDrain hose is kinked or clogged.• Clean and straighten the drain hose.
The drain filter is clogged.• Clean the drain filter.
Electrical power cord may not be plugged in or connection may be loose.• Make sure plug fits tightly in wall outlet.
Washing machine does not startHouse fuse blown, circuit breaker tripped,or a power outage has occurred.• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician.
Water supply tap is not turned on.• Turn on water supply tap.
Washing machine will not spinCheck that the door is firmly shut.• Close the door and press the Start/Pause button. After pressing the Start/Pause button, it may take a few moments before the washing machine begins to spin. The door must be locked before spin can be achieved. Add 1 or 2 similar items to help balance the load. Rearrange load to allow proper spinning.
Door does not openOnce washing machine has started, the door cannot be opened for safety reasons.• Check if the ‘Door Lock’ icon is illuminated. You can safely open the door after the ‘Door Lock’ icon turns off.
Wash cycle time delayedIf an imbalance is detected or if the suds removing programme is on, the wash time will increase.• This is normal. The time remaining shown in the display is only an estimate. Actual time may vary.
Fabric softener overflowToo much softener may cause an overflow.• Follow softener guidelines to ensure appropriate amount is used. Do not exceed the maximum fill line.
Softeners dispensed too earlyToo much softener may cause an premature dispensing.• Follow the guidelines provided by the detergent manufacturer.
• Close the dispenser drawer slowly. Do not open the drawer during the wash cycle.
Dry problemCheck water supply tap.• Do not overload. Check that the washing machine is draining properly to extract adequate water from the load. Clothes load is too small to tumble properly. Add a few towels.
• Turn off water supply tap.

LG WM3987HW washer dryer combo troubleshooting

ProblemPossible CausesSolutions
Rattling and clanking noise• Foreign objects, such as keys, coins, or safety pins, may be in drum or pump.• Stop washer and check drum and drain filter for foreign objects. If noise continues after washer is restarted, call for service.
Thumping sound• Heavy wash loads may produce a thumping sound.• This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load.
• Washer load may be out of balance.• Stop and redistribute wash load.
Vibrating noise• Shipping bolts and/or packaging materials not removed.Removing shipping bolts and packaging.
• Wash load may be unevenly distributed in the drum.• Stop washer and rearrange wash load.
• Not all leveling feet are resting firmly on the floor.• Adjust the leveling feet. Make sure all four feet are in firm contact with the floor while the washer is in the spin cycle with a load.
• Floor not rigid enough.• Make sure that the floor is solid and does not flex.
Water leaking around washer• Fill hose connection is loose at tap or washer.• Check hoses. Check and tighten hose connections.
• House drain pipes are clogged.• Unclog drain pipe. Contact a plumber if necessary.
Excessive sudsing• Too much detergent or incorrect detergent.• Reduce detergent amount or use low-sudsing detergent. Only use detergent with the HE (High-Efficiency) logo.
Staining• Laundry products added directly to the washer drum.• Load the laundry products into the dispenser.
• Washer not unloaded promptly.• Always remove items from the washer as soon as the cycle is completed.
• Clothes not sorted properly.• Always wash dark colors separately from light colors and whites to prevent discoloration. If possible, do not wash heavily soiled items with lightly soiled ones.