Frigidaire washer dryer troubleshooting

Frigidaire Gallery Stackable washer dryer troubleshooting

OCCURRENCEPOSSIBLE CAUSESOLUTION
WASHER - NOISE
"Clunking" or gear sounds. A certain amount of "dunking" or gear sounds are normal in a heavy-duty washer.This is normal.
Rattling and clanking noise.Foreign objects such as coins or safety pins may be in tub or pump.Stop washer and check tub. If noise continues after washer is restarted, objects may be in pump. Call Sears or other qualified service dealer.
Belt buckles and metal fasteners are hitting wash tub.To prevent unnecessary noise and damage to tub, fasten fasteners and turn items inside out.
Squealing sound or hot Washer is overloaded. Do not overload washer. Stop washer and reduce load.
Thumping sound.Heavy wash loads may produce a thumping sound.This is usually normal. If sound continues, washer is probably out of balance. Stop washer and redistribute wash load.
Vibrating noise.Laundry center is not resting on a solid, firm floor.Move laundry center so it rests firmly on solid floor. Additional floor bracing may be needed. Adjust leveling legs.
Shipping bolt and block have not been removed during installation.See removing shipping bolt and block.
Wash load unevenly distributed in tub.Stop washer and rearrange wash load.
WASHER - OPERATING
Washer does not start.Washer lid is openClose washer lid
Electrical power cord may not be plugged in or connection may be loose.Make sure plug fits tightly in wall outlet.
House fuse blown, circuit breaker tripped, or a power outage has occurred.Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company.
Water supply faucets are not turned on.Turn on water supply faucets.
Cycle selector is not in correct position.Move indicator clockwise slightly. Pull out knob.
Motor is overheated.Washer motor will stop if it becomes overheated. It will automatically restart after a cool down period of up to 30 minutes (if washer has not been manually turned off).
Washer won’t spin.Lid is not completely closed.Close lid completely. Safety lid lock must not be broken.
Residue left in tub.Heavily soiled items.Wipe tub with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing.
Wash load too wet after spin.Washer is overloaded.Do not overload washer. See Washing Procedures.
Load is out of balance.Rearrange load to allow proper spinning.
Drain hose is kinked.Straighten drain hose.
Water does not enter washer or it enters slowly.Lid is not completely closed.Close lid completely. Washer will not fill with water when the lid is open.
Water supply is not adequate in area.Check another faucet in the house. Wait until water supply and pressure increase.
Water supply faucets are not completely open.Fully open hot and cold faucets.
Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid running water elsewhere while washer is filling.
Water inlet hoses are kinked.Straighten hoses.
Water level does not cover load.Washer is overloaded.Do not overload washer. When control is set at highest fill level, dry load level should not be higher than top row of circular holes in wash tub.
Warm or hot water is not hot enough.Hot water heater is set too low or is a distance from laundry center.Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust water heater as necessary.
Water in washer does not drain or drains slowly.Drain hose is kinked or clogged.Clean and straighten the drain hose.
Water leaks.Loose fill hose connection at faucet or washer.Check and tighten hose connections. Install rubber sealing washers provided.
House drain pipes are clogged.Undog drain pipes. Contact plumber if necessary.
Oversudsing.Use less detergent.
Incorrect wash and rinse temperatures.Hot and cold water hoses are connected to wrong supply faucets.Connect hot water hose to hot water faucet and cold water hose to cold water faucet.
Water is entering washer but tub does not fill.Drain hose standpipe is incorrect height.Standpipe must be a minimum of 33“ (83.82 cm) high to prevent siphoning.
Dryer does not start.Electrical power cord is not securely plugged in or plug may be loose.Make sure the plug fits tightly in wall outlet.
House fuse blown or circuit breaker tripped.Reset circuit breaker or replace fuse.
Make sure electrical line is not overloaded and the dryer is on a separate circuit.
Thermal limiter tripped.Call a qualified service dealer for replacement.
Dryer runs but won’t heat.There are 2 house fuses in the dryer circuit. If 1 of the 2 fuses is blown, the drum may turn but the heater will not operate.Replace fuse.
Gas supply valve is not open (gas models).Check to make sure supply valve is open.
Dryer does not have enough air supply to support the burner flame (gas models).
LP gas supply tank is empty or there has been a utility interruption of natural gas (gas models).Refill or replace tank.
Dryer should heat when utility service is restored.
Drying cycle takes too long, outside of the dryer feels too hot or smells hot.Lint screen is clogged with lint.Make sure all lint has been removed from the dryer lint screen before starting each cycle.
Exhaust duct requirements have not been met.Exhaust duct must be at least 4 inches in diameter and made of rigid or flexible metal.
Electric dryer is connected to a 208 volt circuit.Drying time will be 20% longer than drying on a 240 volt circuit.
Drying procedures have not been followed.See Drying Procedures.
Outside exhaust hood or exhaust duct may be clogged or restricted.Clean out any obstruction.

Frigidaire Stackable washer dryer troubleshooting

FIND YOUR PROBLEMPOSSIBLE CAUSEHOW TO FIX IT
Display Window will not light.Unit may not be plugged in or connection may be loose.Make sure the plug is tightly pushed into wall outlet.
House fuse blown or circuit breaker tripped.Check/reset circuit breaker and/or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have corrected by a qualified electrician.
Power outage. Check house lights.Call local electric company.
Washer does not startThe wash cycle is in a pause stage.This is normal. A pause occurs between each wash and spin.
Motor is overheated.The washer motor will stop if it becomes overheated. If the washer has not been manually turned off during this time, it will automatically restart after a cool down period of up to 30 minutes.
Washer won’t enter spin cycle.Lid is not securely closed.Close lid securely.
Display Window does not indicate desired setting.Incorrect Cycle, Options and CycleSelect correct Cycle, Options and
Adjustments have been selected.Cycle Adjustments for load.
Cycle accidentally reprogrammed.See "Personalized Cycle" to return to the factory programmed cycle or change personalized cycle.
E Code appears in Display Window.Electronic control problem.Call for service.
Water does not enter the washer, or it enters slowly.Water supply is not adequate in the area.Check another faucet in the home. Wait until water supply and pressure increase.
Hot and cold water supply faucets are not completely open.Fully open hot and cold faucets.
Water is being used elsewhere in the house.Water pressure must be at least 30 psi. Try not to run water elsewhere in the home while the washer is filling.
Water inlet hoses arc kinked.Straighten hoses.
Water level is not sufficient for load size or does not cover clothes.Improper water level selection.Reselect water level by touching WATER LEVEL pad. When Water Level is set on Extra-Large, dry clothes level should not be higher than top row of circular holes in wash tub.
Hot water is not hot enough.Hot water heater is set too low.Measure hot water temperature at the laundry tub or sink with a candy or meat thermometer and be sure that the water temperature is at least 130*F. Adjust the water heater as necessary.
Water heater is a distance from the washer and water cools as it runs through the pipes to the washer.Check the temperature of the hot water heater at the washer or faucet nearby. Adjust water heater if necessary. Open hot water faucet at nearby sink to drain cool water from pipes.
Hot water is being used elsewhere in the home.Try not to use hot water elsewhere in the home before, or while the washer is running. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than one use at a time.
Water in washer does not drain, or drains slowly.Drain hose is kinked or clogged.Straighten hose and/or clean the drain.
Tub is oversudsed.See “Oversudsing”
Water leaks.Fill hose connection at faucet(s) and/ or washer is loose.Check and tighten hose connections.
Drain pipes in the house are clogged.Contact plumber.
Use of a high-sudsing detergent in soft water can cause suds to overflow inside the washer. This may appear as a leak if suds flow or drip onto the floor.Use a low-sudsing detergent. See "Oversudsing" (next page) for instructions on how to remove excessive suds.
Clothes too wet after spin.Washer is overloaded.Do not overload the washer. See Total Laundry Care book.
Load is out of balance.Rearrange load to allow spinning at top speed.
Clothes too wet after spin.Drain hose is kinked.Straighten drain hose.
Cold rinse water used.This is normal. Cold rinses save energy and reduce wrinkling, but the clothes tend to feel wetter.
Wash and rinse water temperatures are incorrect.The hot water hose and cold water hose are connected to the wrong supply faucets.Connect the hot water hose to the hot water faucet and the cold water hose to the cold water faucet.
Water is entering washer but tub does not fill.Standpipe for the drain hose is not the correct height.Standpipe must be a minimum of 33" high to prevent siphoning.
Oversudsing.Too much detergent.Follow package directions for recommended amounts of detergent. To remove excess suds, cancel cycle. Selecting RINSE/SPIN should flush out the extra suds.
Detergent is not compatible with water conditions.A low-sudsing detergent may be necessary in special soft water conditions.
Items were pretreated before washing.When pretreating, laundry aids will remain in items. Use less detergent than recommended.
Laundry products such as oxygen bleach may cause additional sudsing.Reduce the amount of detergent when additional laundry aids are used.
Display Window will not light.Unit may not be plugged in or plug may be loose.Make sure the plug is tightly pushed into wall outlet.
House fuse blown or circuit breaker tripped.Check/reset circuit breaker and/or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have corrected by a qualified electrician.
Power outage. Check house lights.Call local electric company.
Display Window does not indicate desired setting.Incorrect Cycle, Options and Cycle Adjustments have been selected.Select correct Cycle, Options and Cycle Adjustments for load.
Cycle accidentally reprogrammed.See "Personalized Cycle" to return to the factory programmed cycle or change personalized cycle.
E Code appears in Display Window.Electronic control problem.Call for service.
"Clean Filter" display flashing.Lint filter is clogged with lint.Clean lint filter. Lint filter must be cleaned before or after every load.
Exhaust duct and/or lint filter housing is clogged or restricted.Have duct and/or lint filter housing cleaned by qualified service personnel.
Dryer does not start.Dryer door not closed.Push dryer door closed.
Motor overheats due to overloading.Allow motor to cool down for about 30 minutes. Reduce clothes load. Touch START pad to restart. If problem persists, call for service.
Thermal Limiter tripped.Call authorized service person for replacement.
Permanent press items become wrinkled in the dryer.Dryer is overloaded. Items left in dryer too long.Refer to Total Laundry Care book for load size.
Remove items when cycle is completed.
Insufficient sorting of items.Refer to Total Laundry Care book for sorting recommendations.
Incorrect cycle and/or temperature selected.See “Control Settings Chart.”
Lint filter clogged with lint.Clean lint filter before or after every load.
NOISE PROBLEMSItems were wrinkled in the washer.See problem, "Permanent press items become wrinkled in the washer."
Clattering or clanking sound.Foreign objects such as coins, pins, clips or buttons are inside dryer.Always check pockets for foreign objects when loading the dryer. Remove objects from drum and restart dryer.
DRUM AND INNER DOOR FINISHPermanently attached objects such as belts, buckles, zippers, hooks and fasteners will produce a noise.To prevent noise and damage to the drum, buckle belts, fasten fasteners and turn garments inside out.
Scratching or chipping of the finish.Foreign objects such as coins, pins and clips, and permanently attached items such as belt buckles, zippers and fasteners may be hitting the inside of the drum.Remove foreign objects from garments. Turn garments inside out. It may be necessary to baste a scrap of material securely around ornaments before washing and drying to prevent scratching and damage to the machine.

Frigidaire Combo washer dryer troubleshooting

PROBLEMPOSSIBLE CAUSESSOLUTIONSPREVENTIVE MEASURES
Blue stains•Detergent or liquid fabric softener did not dissolve or disperse.•If caused by detergent, mix 1 cup (240 ml) white vinegar with 1 quart (.95 L) water in a plastic container. Soak item 1 hour. Rinse.•Add detergent before wash load. Then 1 start washer.
•If caused by fabric softener, rub stains with bar soap. Wash.•Dilute fabric softener with water.
Discoloration, graying•Not enough detergent.•Rewash with correct amount of detergent and hottest water safe for fabric. Add bleach safe for fabric.•Sort items by soil level and color.
•Wash water temperature too low. •Use correct amount of detergent, hottest water and bleach safe for fabric.
•Incorrect sorting.
Greasy, oily stains•Not enough detergent. •Treat with prewash stain remover or liquid detergent.•Use correct amount of detergent and hottest water safe for fabric.
•Undiluted liquid fabric softener poured directly on fabric.•Increase detergent and water temperature. Rewash.•Do not pour liquid fabric softener directly on fabric. See package directions or Washing Procedures for proper diluting.
•Rub fabric softener stains with bar soap.
Holes, tears, or snags•Incorrect use of chlorine bleach. •May be irreversible if rips, tears and seams cannot be mended.•Never pour chlorine bleach directly on fabric.
•Unfastened zippers, hooks, buckles. •Check condition of items before washing. See Washing Procedures for preparing and loading the wash load.
•Rips, tears and broken threads.
•Overloading the washer.
•Degradation of fabric.
Lint•Incorrect sorting.•Reduce load size. Rewash using correct water temperature, water level, and amount of detergent.•See Washing Procedures for sorting and preparing the wash load.
•Tissues left in pocket. •Add nonprecipitating water conditioner to wash water.•Do not overload washer.
•Overloading the washer.•Add liquid fabric softener to final rinse.•Use correct amount of detergent, water temperature and water level.
•Not enough detergent. •Dry load in dryer.
•Undissolved detergent has left residue.•Remove lint with lint brush or roller.
•Static cling is attracting lint.
•Load washed too long.
Pilling (Fibers break off, ball up and ding to fabric)•Pilling is normal with synthetic and permanent press fabrics. This is due to abrasion from normal wear.•Use a lint brush or shaver to remove pills.•Use fabric softener in the washer to lubricate fibers.
•When ironing, use spray starch or fabric finish on collars and cuffs.
•Turn items inside out to reduce abrasion.
Residue or powder on dark items; Stiff, harsh fabrics.•Undissolved detergent.•Reduce load size.•Increase water temperature using hottest water safe for fabric.
•Some nonphosphate granular detergents can combine with hard water minerals to form a residue.•Add dissolved detergent to tub . Rewash load.•Do not overload washer.
•Mix 1 cup (240 ml) white vinegar to 1 gallon (3.8 L) warm water in plastic container.•Use liquid detergent or use nonprecipitating water conditioner with nonphosphate granular detergent.
Soak item. Rinse and rewash.
Wrinkling•Overloading the washer.•Reduce load size.•Do not overload washer.
•Rinse in cold water with liquid fabric softener.•Remove items from washer as soon as cycle is completed.
•Use liquid fabric softener.
Yellow buildup of body soil on synthetic fabrics•Agitation time too short.•Soak in detergent booster or product containing enzymes.•Wash synthetics frequently using water at least 100°F (37°C ) and correct water level
•Wash water temperature too low. •Not enough detergent.•Wash in hot water (120 o F/49°C) using full permanent press cycle. Increase detergent. Add bleach safe for fabric.
•Or, treat with color remover.